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What
is netECHO?
netECHO's
capabilities include:
Surfing
and browsing the Web
- netECHO
allows you to access the vast information on the Internet, without a computer.
You can use your own voice, via any phone, to explore the Web. netECHO’s
intelligent agent “reads-out” the information on selected Web sites.
Email
- You
can access your Web based email account, using your own voice. netECHO's
intelligent agent “reads-out” the text of your email, providing you instant
access to critical information, anywhere, anytime. You can also compose, delete,
reply, forward, send copies of your emails to others.
Searching
the Web
- netECHO
also allows you to search for specific information available on the Internet,
without the need of a computer. Using your own voice, via any phone, you
can access favorite Web-based search engine to retrieve valuable information.
Once located, netECHO’s intelligent agent “reads-out” the information in
a pleasant voice.
Voicemail
- netECHO
enables you to communicate with your friends, by sending voicemail messages over
the Web. This allows you to reach people who may not have voicemail access
or answering machines, while also avoiding the cost of long distance phone calls.
Popular
Services
- netECHO
also provides direct access to important services like news, stock quotes, horoscopes,
religion, weather reports, etc.
How
does it work?
- You
simply dial the provided toll-free number, provide a personal identification number
(PIN), and netECHO connects you to the Internet. You can browse the
web, surf the net, send and receive emails, using voice commands, anytime,
anywhere, using an ordinary phone.
Do
I need to buy any special device, such as a cell phone or PDA in order to use
netECHO?
- You
do not need any special device. You can use any phone, including cell phones and
PDAs.
Do
I need to connect to an ISP in order to use netECHO?
- No,
you do not need another ISP connection to use our service. We will provide
you a toll free number to use our service from anywhere in U.S. and Canada.
Do
I need to "train" the netECHO service to understand my particular voice?
- No,
netECHO recognizes any voice, including your own, from the instant you start
using the netECHO.
Are
you another Voice Portal?
- No,
we are not a voice portal. Voice portal companies provide limited information
such as news, weather, stock quotes, horoscope, etc., from their own database,
that they regularly maintain and update. In other words, voice portal companies
do not provide you true Internet access over phone. This means that you cannot
surf, search, send email or do e-commerce using a Voice Portal Service. Besides,
only limited choices are available with voice portals. For example, you can get
today’s news by dialing a voice portal, but not the news from the site of your
choice, e.g. BBC, CNN, ABC, or may be a news site in some other country. So you
see, your choice is limited. You know the difference now! Call us, we will be
happy to tell you more about it.
I
would like to voice-enable my web site so that my customers can access my web
site over voice command. Do I need to rewrite my web site using VXML or WML?
- No,
our technology does not require any VXML or WAP page. It can read any page written
in HTML or XML, convert text-to-speech, send and receive email using voice commands,
browse the web, perform stock trades and other commercial transactions anytime,
anywhere, using an ordinary phone. It can also read existing VXML or WML
sites.
How
do you voice-enable my website?
- The
key word is automation. Our technology, which is based on artificial intelligence
is powerful enough to read any website regardless whether it is written in HTML,
VXML, WML or any other language. At the same time it performs the text-to-speech conversion.
That’s
great! How about voice portals?
- Yes,
that’s great news for voice portal companies too. They can easily automate the
voice portal creation. They can download any information from the website whether
it is the current news, weather conditions or latest stock quotes. No need to
rewrite/upgrade the contents using VXML, which is not only expensive but also
takes time.
So,
you say you can automatically voice enable my website. How you propose to host
it?
- The
choice is yours. We can provide you the technology that could be plugged in with
your existing web site from another server, either remotely using a third party
hosting company, or you can host at your own facility.
So,
you say you can automatically voice-enable my website. How long does it take to
voice-enable?
- It
can take 1 to 14 days depending on the level of customization you would like to
do. Customization is needed for special “dialog design” or “form filling”.
How
about the platform?
- This
technology is suitable for any platform and can be made available on the platform
of your choice.
How
about voice based e-commerce or m-commerce?
- This
technology can be customized to handle any e-commerce or m-commerce. For example,
users can perform online form submission, get answers to their queries, give credit
card information that is reliable and secured, make online bill payments, get
access to the bank account exactly the same way they usually do with a visual
browser.
Can
this system be used to connect my company's existing back end applications, such
as ERP/CRM/SCM, etc., or intranet, or extranet?
- Yes,
this can be plugged in with any applications including intranet and extranet.
How
do you provide Audio Internet Service and Technology?
- We
have both B2C and B2B models for our technology. At present we offer our audio
ISP services directly to our consumers. However, our principal strategy for rapid
expansion in the B2C market place is to provide the audio Internet services through
ISPs, Phone companies and VARs. We have developed a very cost effective business
model for ISPs that would provide tremendous competitive advantage for them. Now
ISPs can provide this value added service to their customers for a nominal fee.
The same service can be offered through wireless companies or phone companies
that are looking to add value and differentiation to their existing products and
services.
OK,
what about your B2B business model?
- The
application of this technology in the business world is enormous. There
are many areas this technology could be used. Following are some of the areas.
- Several
vertical market segments such as Utility companies, Banks, Insurance companies
that have a large customer base and wish to voice enable some applications such
as paying bills, having insurance quotes, accessing account information, etc.,
over the phone.
- Automate
Voice Enabling: Both businesses that wish to expand access to their existing Web
sites to customers who call in on an ordinary phone as well as corporations that
want to offer voice-based access to busy executives, sales professionals, etc.,
to retrieve and enter information on their intranet sites. This also includes
ASPs.
- Automate
Voice Portal Creation: Companies that are interested in creating content dynamically
using the Internet as the primary source rather than creating and maintaining
their own content.
- Companies
that are implementing CRM with combination of call center automation.
- E-Commerce,
B2B portal and other companies such as companies that are involved in auctions
and reauctions, stock trading, on-line banking, etc.
- Software
Companies that provide software solutions, customized solutions, or have their own software
product. These companies could add value to their services by voice-enabling their
products and services.
Sounds
great! Can I be your partner? Do you have a partnership program?
- Yes,
we do have partnership program. Without partners like you, how can we grow our
business? There are three different levels of partnership program. Please visit
the Partners page for details.
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